|Ireland & Northern Ireland||1 day|
€4.50 (orders under €50)
Free for orders over €50
|United Kingdom||5 days|
0 – 250g =€5.25
250 – 500g = €6.50
500g – 1kg = €8.25
1kg+ = €8.50
|Rest of EU||7 days|
0 – 500g = €7.00
500g- 1kg = €9.50
1kg+ = €12.75
|United States & Rest of World||12-15 days|
0 – 99g = €4.00
100g – 249g = €5.25
250 – 499g = €7.00
500 – 999g = €15.50
1kg – 1.5kg = €22.50
We aim to dispatch all orders received within 48 hours once the order has been received and payment information supplied has been verified. We encourage ordering before 12 noon to have the best chance of next day delivery. Please note that weekend and bank holiday orders are usually shipped the next working day. If ordering from abroad, we cannot guarantee a delivery timeframe, but we expect all deliveries to arrive within 7-10 working days.
Once an order has been received, an automated email Order Confirmation will be sent to the email address provided, confirming all aspects of the order. A second email will be sent once the order has been dispatched.
Most of our shipments include tracking. All our national shipments are fully tracked, and you are provided with a tracking number for free. Many of our international shipments are tracked all the way to you, with the remaining small minority tracked either to export from Ireland, or import to your designated country. We are not responsible for tracking information that is not accurately updated.
Our website will calculate the delivery charges automatically in the shopping cart once the relevant delivery country has been selected from the drop-down menu. Once selected, the delivery charge will be displayed for your country. Please email us on email@example.com if you would like to make any changes to your delivery. However, we cannot guarantee we can make the change but will do our utmost to help. Please note shipping is carefully calculated during checkout and therefore cannot be altered retrospectively by combining orders.
You may be liable to pay any taxes or import duty on items that you order. Failure to do so may result in your order being returned to us. In these circumstances we will endeavour to refund you for your order but not the cost of shipping or return.
In the event of any unforeseen delays to the order, you shall be notified of the delay by email. Our primary delivery partners are An Post and GLS. By default, tracking numbers are not provided, though are often included for your benefit.
When your order has been dispatched, we will advise you by email of the dispatch date, the method used and any tracking numbers if and where applicable. At this time the responsibility of the safe delivery of your order falls to our nominated delivery company. We aim to have all orders delivered within 72 hours. Due to unforeseen circumstances, for example weather conditions, Covid-19 delays etc, the expected delivery time of your order may be extended. Once dispatched, any request to reschedule your order must be made with the delivery company directly using the details supplied to you in correspondence emails.
Any time or date for dispatch/delivery stated by Little Green Cub is an estimate only and Little Green Cub shall not accept liability for any loss or damage or any consequential loss arising either directly or indirectly from delays in delivery however caused.
If you have any questions or issues, please feel free to contact us by email at firstname.lastname@example.org.